Accountancy & Finance

Credit Controller

Our client aims to provide high quality medical assessments, consultations, sickness absence management, travel health, drug & alcohol testing, well-being, health surveillance, occupational hygiene, training services, managed medical provision on & offshore and emergency topside & diving services.

The purpose of the role is to pursue the payment of outstanding invoices from customers by telephone and by letter and to prepare sales invoices for the company

 

KEY RESPONSIBILITIES


  • The main activity of this role is to perform the credit control for the company: to manage the aged debt ensuring problems and disputes are identified at an early stage and resolved before the invoice becomes overdue; and to be able to report to the Finance Manager on the current status of all invoices when requested.

  • The secondary activity is to post cash receipts on a daily basis to ensure receivables ledgers are kept up to date

  • The role is also required to prepare and send out sales invoices for the company and deal with intercompany invoicing

  • The role also provides back up to the Finance Team as and when required

  • Any other duties as required by management and within the competency of the post holder

EDUCATION, QUALIFICATIONS, EXPERIENCE AND KNOWLEDGE

Qualifications and Skills Essential for the Role



  • Relevant experience in a credit control role within a fast paced environment


Competencies & Behaviours


Team Working



  • Cooperating with and respecting colleagues to exceed the sum of individual efforts

  • Is aware of how own performance impacts the performance of the team

  • Make a positive contribution to the team and the business as a whole

  • Builds rapport quickly with colleagues, so contributing to a positive team spirit


 


Health, Safety & Environment



  • Roles, responsibilities and authorities of managers and employees who manage, carry out or verify work activities are defined documented and communicated in order to facilitate effective safety, health and environment management

  • Take reasonable care for their own health and safety and for any people who might be affected by their acts of omissions

  • Observe safety rules and to use equipment provided in the interest of safety at all times and to cooperate with the company in matters of health and safety

  • Not intentionally or recklessly misuse anything provided for health, safety or welfare

  • Report all safety, health and environment accidents and dangerous occurrences whether persons are injured or not as documented in the the companies Accident & Incident Reporting Procedure

  • Report any shortcomings in the protection arrangements for health and safety or the environment to the line management


 


Customer Service



  • Creating the best possible experience for clients and their customers

  • Takes personal pride in providing a quality service to customers (either internal or external) to achieve targets

  • Uses appropriate questioning skills to understand the precise nature of the issue the customer is raising

  • Handles complaints fairly and objectively, staying calm under pressure

  • Follows all business processes, polices and systems to deliver agreed customer service level


Communication



  • The ability to listen, express and articulate information effectively

  • In larger group meetings, demonstrates the confidence to actively listen, participate and make a constructive contribution to the meeting

  • Exercises judgement in selecting an appropriate form of written communication to get their point across i.e. email, letter, report etc.

  • Displays positive body language in communicating with other either on a one to one, or group basis


Results Focussed



  • Getting the job done in an efficient way through effective time, task and financial management

  • Prioritises own activity and is methodical in carrying out their work

  • Is flexible, coping well with unpredicted changes to get the job done

  • Stays calm under pressure

  • Fully participates in projects teams when asked

  • Carries out their work effectively so individual and team targets are met

  • Reports any issues that may impact on business and financial performance to their Team Leader


Accountabilities



  • Follow up with customers on status of sales invoice payments, identify disputes/problems and assist in resolution

  • Prepare monthly and weekly reports on status of all significant aged debt balances

  • Post cash receipts

  • Prepare sales invoices

  • Act as back up to Finance Manager as and when required

  • Perform intercompany invoicing process

  • Other ad hoc projects assigned by Finance Manager to assist in smooth running of department

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Temporary

Aberdeen

Full time

Your contacts

+44 (0)1224 894444